Section - 1: Scope
These Terms and Conditions apply to all contracts between IATF Solutions, owned by Armin Neises (hereinafter "Provider") and commercial users (hereinafter "Customer") regarding the use of the web-based toolbox at iatf-solutions.com and its associated subdomains.
Conflicting or deviating terms and conditions of the Customer shall not be recognised.
Section - 2: Description of Services
The Provider makes web-based software tools available to the Customer to support quality management in accordance with IATF 16949, in particular:
- 8D Report Generator
- CSR Norm Matrix
- FMEA Reviewer
- Management Review Builder
Section - 3: Contract Formation and Credits
The contract is concluded when the Customer purchases credits via the integrated payment provider (Stripe) and payment has been successfully completed.
Credits are:
- non-transferable to other users
- non-refundable once a document has been successfully generated
- subject to expiry after 24 months if unused
In the event of technical failures that prevent the successful generation of a document, the consumed credit will be refunded to the Customer.
Section - 4: Prices and Payment
All prices are net prices plus applicable statutory VAT.
Payment is processed exclusively via the integrated payment provider Stripe. The Provider does not store any payment data.
Invoices are automatically sent by email.
Section - 5: Rights of Use
The Provider grants the Customer a simple, non-transferable right to use the generated documents.
The generated documents may be used for the Customer's own operational purposes.
Passing on or reselling the generated documents as an independent product is not permitted.
Section - 6: Customer Obligations
The Customer is obliged to:
- provide only truthful and complete inputs
- ensure that the data entered does not infringe any third-party rights
- independently review all generated documents before use and adapt them as necessary
Section - 7: Availability
The Provider strives to ensure high availability of the service but does not guarantee uninterrupted availability.
Planned maintenance work will be announced in advance where possible.
Section - 8: Liability
The Provider is liable without limitation in cases of intent and gross negligence.
In cases of slight negligence, the Provider is only liable for breaches of material contractual obligations, limited to foreseeable, typical contractual damages.
Any further liability is excluded.
In particular, the Provider assumes no liability for damages arising from the use of AI-generated content in audits, certification processes, or customer relationships.
The generated documents do not replace independent review by qualified professionals.
Section - 9: Disclaimer for AI-Generated Content
Texts are partially generated by AI language models.
Despite careful prompt design and validation logic, individual formulations may be incomplete or not optimally tailored to the specific case.
The Provider does not warrant that the generated documents meet the requirements of a specific audit, a particular OEM, or a specific certification body.
Customer Specific Requirements (CSRs) of individual OEMs may deviate from the standard requirements stored in the tool.
Section - 10: Data Protection
The processing of personal data is carried out in accordance with the Provider's Privacy Policy, which is available on the website.
In the standard operating mode (No-Storage Mode), entered content is processed exclusively for the duration of the session and is not stored permanently.
Section - 11: Right of Withdrawal
As the digital content is provided immediately at the Customer's explicit request, the right of withdrawal expires upon commencement of contract performance, i.e. upon successful generation of a document.
The Customer is expressly informed of this before use and gives their explicit consent.
Section - 12: Amendments to the Terms and Conditions
The Provider reserves the right to amend these Terms and Conditions with reasonable notice of at least 30 days.
If the Customer does not object to the amendment within this period, the new Terms and Conditions shall be deemed accepted.
Section - 13: Applicable Law and Jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction for all disputes is Bremen, provided the Customer is a merchant within the meaning of the German Commercial Code (HGB).